Equipment Maintenance Service Contracts
We offer Silver and Gold Equipment Maintenance Agreement programs designed to meet your critical calibration and maintenance needs. our Maintenance Agreement programs go beyond normal calibration procedures offered by other third party calibration houses and offer additional value, services, and long term reliability that only the manufacturer can provide.
Key Benefits:
- High accuracy laboratory accreditation under NVLAP according to ISO/IEC 17025
- Customized plan offers annual or semi-annual calibrations with on-site or factory services
- Factory-trained and certified technicians perform all calibrations and repairs
- Quantity discounts based on the number of instruments
- 10% discount on all current and future hardware/software upgrades
- Ability to lock in pricing on long term contracts (up to 3 years)
- Simplified RMA process and delivery prioritization
Silver Contract – Calibration :
- Annual / Semi-Annual Factory or On-Site Calibrations (based on product)
- 25% Discount on any required repairs (Labor and Parts)
- Quantity discounts based on number of instruments
- Simplified RMA process and delivery prioritization
- Ability to lock in pricing on long term contracts (up to 3 years)
Gold Contract – Calibration & Extended Warranty:
- Repairs are fully covered during the term of the contract
- Includes all Silver Contract features
- 10% Discount on all current and future hardware/software upgrade