Service Agreements

    Equipment Maintenance Service Agreements

    We offer Gold and Silver Equipment Maintenance Agreement programs designed to meet your critical calibration and maintenance needs. Our Maintenance Agreement programs go beyond normal calibration procedures offered by other third party calibration houses and offer additional value, services, and long term reliability that only the manufacturer can provide.

    Key Benefits:

    • High accuracy laboratory accreditation under NVLAP/DAkkS according to ISO/IEC 17025
    • Customized plan offers annual or semi-annual calibrations with on-site or factory services
    • Factory-trained and certified technicians perform all calibrations and repairs
    • Quantity discounts based on the number of instruments
    • Ability to lock in pricing on long term agreements 
    • Simplified RMA process and delivery prioritization

    Gold Agreement – Calibration & Extended Warranty:

    • Repairs are fully covered during the term of the agreement
    • Annual / Semi-Annual Factory calibrations and/or On-Site Calibrations
    • Full warranty on all required repairs and service (parts & labor)
    • Ability to lock in current year pricing with 2 or 3-year option
    • Expedited, paid return shipping

    Silver Agreement – Calibration :

    • Annual / Semi-Annual Factory or On-Site Calibrations (based on product)
    • 25% Discount on any required repairs (Labor and Parts)
    • Quantity discounts based on number of instruments
    • Simplified RMA process and delivery prioritization
    • Ability to lock in pricing on long term agreements

    ico pointerKAYE HEADQUARTERS

    Amphenol Advanced Sensors Germany GmbH 
    Sinsheimer Strasse 6
    D-75179 Pforzheim

    T +49 (0) 7231-14 335 0
    F +49 (0) 7231-14335 29

    KAYE Americas 

    Amphenol Thermometrics, Inc.
    967 Windfall Road
    St. Marys, PA 15857
    Tel: +1(814) 834-9140
    Fax: +(814) 781-7969

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